Return to FlowMoneyLast Updated: July 2026
Billing Adjustments

Refund Policy

Standard parameters and criteria regarding cancelations and tier modifications.

1. Satisfaction Guarantee

We want you to get the absolute maximum visual awareness out of the FlowMoney platform tools. We offer a **14-day money-back satisfaction guarantee** for new subscriptions upgraded to Pro Intel or Ultimate Premium plans.

2. Eligibility Criteria

To qualify for a refund, you must submit a written request to within exactly 14 calendar days of your initial transaction date. The email must outline:

  • Your registered account workspace name and email.
  • The billing reference ID provided by our checkout processor (such as Paddle).
  • A brief description of why the metrics visualizer failed to satisfy your parameters.

3. Exceptions & Exclusions

We do not issue refunds for subscriptions canceled after the 14-day window has expired. Additionally, renewals billed under the monthly cycle are not eligible for adjustments. If you are billed under the annual cycle, you can terminate upcoming billing cycles at any time, but historical charges are non-refundable.

4. Processing Timeframe

Once your request is audited and approved, the refund transaction will be initiated immediately. Credits are typically completed within 5 to 10 operational business days depending on your credit card provider or financial institution parameters.

5. Contact Support

If you have any questions regarding invoice details, renewal warnings, or paddle billing statements, please reach support at: .

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